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Standard Products may be returned within 30 days of receipt of the order. Products must be in resalable condition, in function and appearance, with shipping charges prepaid. A restocking fee of 15% will be applied to all items accepted for return to stock. If you need to make a return, please call our Customer Service Department at 802.767.3830 x237 or x222 for a Return Merchandise Authorization (RMA) number. Clearly mark the outside of the package with the RMA number.
NO RETURNS CAN BE ACCEPTED FOR STANDARD VARIATION, CUSTOM VARIATION, OR CUSTOM PRODUCTS.
There are currently over 100,000 unique configurations of the Ai product line. Therefore, we cannot restock a light built to your specifications. We would be glad to help you order your light if you are unsure of the correct part number or your exact requirements. |